Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 8, 20258,779
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,034
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,649
How do I verify an individual account?
Updated on Sep 9, 202528,660
What are the new trading fees for EEA users?
Updated on Sep 16, 2025192
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,223
OKX EEA Beginner's Guide
Updated on Sep 8, 20255
OKX Beginner's Guide
Updated on Sep 8, 20251,524
How do I link an authenticator app?
Updated on Sep 8, 202514,428
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,795
FAQ
View more