- How do I change my login password?Published on 22 Aug 2023Updated on 8 Sept 202518,564
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 15 Oct 2025334
- I haven't received the SMS codePublished on 16 Aug 2023Updated on 23 Oct 202529,363
- How do I reset Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 24 Oct 20255,608
- Why did my identity verification fail?Published on 5 Sept 2023Updated on 9 Oct 202511,090
- Passkey FAQPublished on 19 Mar 2025Updated on 18 Sept 202587
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 8 Sept 2025294
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 15 Oct 20251,078
- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 9 Sept 202511,902
- Why is my account frozen and how do I unfreeze it?Published on 22 Aug 2023Updated on 8 Sept 202522,401
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 8 Sept 20251,517
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 8 Sept 2025445
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 17 Oct 20256,480
- How do I schedule a video call with customer support?Published on 17 Sept 2025Updated on 23 Sept 20253
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 17 Oct 202523
Showing 46-60 of 67 articles